Due to Melbourne lockdown, order fulfilment may take longer than usual. Please contact us at online@cameronstudio.com.au with any questions.

DELIVERY

Cameron Studio rings, pendants, earrings and objects are hand made to order. Please allow up to five business days for production.

Cameron Studio offers free delivery on all orders across Australia. Tracking details are provided via email once orders are dispatched.

Cameron Studio offers free delivery on international orders over $500 AUD. Orders under $500 AUD will incur a $30 AUD shipping fee. Tracking details are provided via email once orders are dispatched. Duties and taxes imposed by local customs authorities are the responsibility of the customer.

Please note orders are not shipped on weekends or Victorian and Australian national holidays.

RETURNS

Cameron Studio offers an exchange on orders within 14 days of receipt of purchase, subject to stock availability. Items are to be returned to Cameron Studio in original condition, with all original packaging and absent of any marks or damage. Goods are to be returned via a trackable method. To initiate an exchange, please contact online@cameronstudio.com.au within 7 days of receipt of purchase, for details on how to proceed.

Shipping costs are non refundable, including original and return delivery fees. In the case of an item exchange, Cameron Studio will cover the delivery of the replacement item/s.

Please note Cameron Studio does not provide refunds for change of mind.

FAULTY ITEMS AND REPAIRS

For any issues with received goods, please contact online@cameronstudio.com.au within 7 days of receipt of purchase. Faulty returns will be assessed on receipt by Cameron Studio. Items deemed subject to wear and tear will not be accepted as faulty and additional shipping fees may be incurred to re-deliver these items.

In the event of a product fault, Cameron Studio will repair or replace the original product and cover delivery of the replacement item/s. On a case-by-case basis, some repairs may incur a fee. Repairs will commence once payment is received.